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Overview

 

"If you are involved in supply chain management, read this book!"

-- Paul Harmon, Executive Editor, Business Process Trends

 

 

The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. Now in a newly revised, second edition, Supply Chain Excellence is the first and only book on the DCOR, CCOR, and SCOR Models. It gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book shows readers how they can:

 • align strategy, material, workflow, and information

• conduct the proper competitive analysis to define business opportunity

• establish the metrics that will determine the project’s level of success

• gain internal support by educating employees and executives

Complete with new case studies, a Value Chain Excellence project roadmap, and the addition of the DCOR and CCOR process frameworks, the second edition of Supply Chain Excellence gives readers all the practical tools they need, whether they’re trying to improve the performance of an existing supply chain system or implement a new one.

About the Authors

 Peter Bolstorff (Minneapolis, MN) is President and CEO of SCE Limited, which supports "do-it-yourself" supply chain performance through education, coaching, and process expertise.

 Robert Rosenbaum (Cleveland, OH) is an award-winning journalist and the publishing director of Penton Media's American Machinist and Weldingmagazines. Previously he was the publisher and editorial director of Supply Chain Technology News.

 

 

Table of Contents

 

Contents

Preface xi

Introduction xiii

Acknowledgments xxiii

Chapter 1:

About the Supply Chain Operations

Reference Model 1

Chapter 2:

Building Organizational Support for Supply

Chain Improvement 11

Phase 1: Discover the Opportunity

Chapter 3:

Week One: Planning and Organizing 28

Phase II: Analyze Basis of Competition

Chapter 4:

Week Two: Project Kickoff and SCOR Metrics 46

Chapter 5:

Week Three: Benchmarks, Competitive Requirements,

and Steering Team Review Number One 66

Chapter 6:

Week Four: Scorecards 75

Phase III: Design Material Flow

Chapter 7:

Week Five: Initiating AS IS Material Flow and

Steering Team Review Number Two 85

Chapter 8:

Week Six: The Planning Process Matrix, Thread Diagram,

and Metric Defect Analysis 98

Chapter 9:

Week Seven: Material Flow Disconnect Analysis

and Steering Team Review Number Three 111

Chapter 10:

Week Eight: The Project Portfolio 129

Chapter 11:

Week Nine: Opportunity Analysis and

Steering Team Review Number Four 149

Chapter 12:

Week Ten: TO BE Material Flow 158

Chapter 13:

Week Eleven: Quick-Hit Plans, Steering Team

Review Number Five, and Initiating the Work and

Information Flow Analysis 166

Phase IV: Work and Information Flow

Analysis and Design

Chapter 14:

Week Twelve: The Staple Yourself Interview 174

Chapter 15:

Week Thirteen: The AS IS Process, Understanding Functional

Responsibility, and Steering Team

Review Number Six 186

Chapter 16:

Week Fourteen: The Process Performance Summary 197

Chapter 17:

Week Fifteen: The TO BE Work and Information

Flow Blueprint and Steering Team Review

Number Seven 208

Chapter 18:

Week Sixteen: Level Four Process Development 220

Chapter 19:

Week Seventeen: Implementation Planning,

Program Management and Steering Team

Review Number Eight 230

Chapter 20:

Extending Excellence Beyond the Supply Chain 240

Index 267

Reference files for the Supply Chain Operations Reference Model, the Design Chain Operations

Reference Model, the CCOR Process, a partial list of SCOR Model Leading Practices, Fowlers’

Business Context Summary, Fowlers’ Supply Chain Excellence Project Charter, a SCOR Quick